It takes time to train new employees before they know how your company works. There are policies, procedures, and responsibilities in place to make sure that the company is run as efficiently as possible. The cost of training a new employee before they can handle what they were hired for can be quite costly. Are there ways to keep this cost to a minimum? Well, one way of doing this is to make sure the training is as effective as it could be. What kind of knowledge do you want the new hire to have when he or she is considered ready to start their new position?
This information should be crystal clear for each position in your company. Once you have this information, let them do a survey. Now you know for sure if they have been trained correctly to do their jobs. Do they know which policies and procedures are in place for their particular job? Do they know what to do if a customer complains? Do they know what department to go to with certain issues? Do they know the responsibilities of the other departments? Do they understand how important their role is?
Once they have done the survey, you will know if they are ready or not.You can also have a survey for all applicants applying for new jobs. By having a survey with well prepared questions, you can minimize the time interviewing persons that are not well suited for the job. It will also pick the cream of the crop for the final interviews.